Reference

pancing77 Privacy Policy: What We Collect and Why

The pancing77 Privacy Policy sets out exactly what personal information we collect when you open an account, verify your phone number, or process a deposit through DANA, OVO…

Account Data ProtectedDANA & QRIS Transactions CoveredPhone Verification SecuredCookie Preferences ExplainedData Deletion Available
pancing77 pancing77 Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold on your account, our support team is available 24 hours a day, seven days a week. Reach us through live chat, email or our dedicated privacy request form — response time for data requests is within three working days. Players in Semarang and across Indonesia can submit a deletion or correction request without needing to close their account first.

Team online

Live Chat — 24 / 7

Open the live chat widget from any page on pancing77.xyz. Identify your request as a privacy matter and our team will route it to the data-handling team within one hour.

Email Support

Send your data access or correction request by email with your registered phone number in the subject line. We aim to respond within three working days under our privacy commitment.

Privacy Request Form

Use the dedicated privacy form inside your account settings to submit a deletion or data-portability request. No additional verification beyond your existing phone-verified login is required.

DATA HANDLING STANDARDS

Six Ways We Protect Your Account Information

We handle your data with layered controls — from the moment you enter your phone number at registration through every DANA or QRIS transaction you make.

Encrypted Storage

All account credentials and payment identifiers — including OVO wallet references and QRIS scan tokens — are stored with AES-256 encryption. No plain-text data sits in our databases after the transaction completes.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to understand how account pages are used. You can manage cookie preferences from the footer of any page on pancing77.xyz at any time.

Retention Windows

Account registration data is held for the duration your account is active plus 24 months after closure. Transaction logs for DANA, GoPay and virtual account deposits are retained for 12 months for dispute resolution.

Third-Party Sharing Limits

We share your data only with payment processors needed to complete QRIS, OVO or bank transfer transactions. No data is passed to advertising networks, and no profiling is done for external marketing purposes.

Account Security Alerts

Any login from an unrecognised device triggers an SMS alert to your registered Indonesian phone number. You can review active sessions inside account settings and remove any session you do not recognise.

Data Correction Rights

You have the right to request correction of inaccurate personal data at any time. Submit a correction via live chat or email, and we will update your account record within three working days where local law permits.

Common Questions About the pancing77 Privacy Policy

The questions below cover what data we hold, how long we keep it, how to request deletion, and what happens to your payment details after a DANA or OVO transaction closes. If your question is not listed, our 24/7 live chat team handles Privacy Policy queries directly.

We collect your name, phone number, email address and device identifier at registration. After your first DANA or QRIS deposit, payment reference numbers are also logged to our transaction audit trail for dispute resolution.

OVO and GoPay transaction records are retained for 12 months from the date of the transaction. After that window closes, payment reference data is removed from active storage unless a dispute is still open.

Yes. Submit a deletion request through live chat, email or the privacy form in your account settings. We process deletion requests within three working days; retention of some data depends on local law and active dispute status.

We do not sell or pass your data to advertisers or data brokers. Sharing is limited to the payment processors — such as DANA, QRIS and virtual account operators — needed to complete your deposit or withdrawal.

We use session cookies for login continuity and analytics cookies to improve account pages. Cookie preferences can be managed from the footer link on pancing77.xyz; turning off analytics cookies does not affect your account access.

Your phone number is stored as your primary account identifier and used only for login security alerts, SMS verification and privacy request confirmation. It is not shared with marketing partners or external platforms.

Contact us via live chat or email with your registered phone number and the details you want corrected. We will update your account record within three working days where local law permits the change.